Synology products are highly functional and versatile, and are widely used not only by domestic corporations but also by individuals, and the DiskStation model is generally the most famous.Synology is a Taiwanese manufacturer of RAID servers that may be difficult to support in the event of a malfunction or data problem in the country.Here are some examples of failures and how to recover data in the event of a problem when using a Synology product.
Table of Contents
0.1. What are the problems and symptoms of Synology equipment?
0.1.1.1.Synology Server Will Not Boot or Power On
0.1.2.2. Not Displayed on the Network, Inaccessible, Not Recognized
0.1.3.3. Error Message Appears
0.1.4.4. File inaccessible and missing data
0.2. What causes synology products, diskstations, etc. to fail?
0.2.1.1. Cause of physical failure
0.2.2.2. Cause of logical failure
0.2.2.1. ·How to enable trash can function on Synology products, DiskStations, etc.
0.2.2.2. ·How to recover files and folders that have been deleted from the trash can in Synology products, DiskStations, etc.
0.2.3.3. Cause of failure or malfunction of power cables and network components
0.3. Be careful before restoring and working on Synology equipment
0.3.3.1.1. Power on/off, power on, and reboot repeatedly
0.3.3.2.2. Rebuilds and data reconstruction
0.3.3.3.3. Replace or Replace Hard Drives
0.3.3.4.4. Connect HDD to PC by itself
0.3.3.5.5. Update firmware or reinstall operating system
0.3.3.6.6. When the hard drive lamp is lit amber,
0.4. How do I recover data from a Synology product?
0.4.1.1. Consult with Manufacturer Synology
0.4.2.2. Utilization of data recovery software
0.4.3.3. Consult with data recovery and restoration companies
US>0.5. How to select a company that provides data recovery services
0.6. List of typical Synology Series NAS types
US>0.7. What is the RAID type for a proprietary system or a Synology server called Synology Hybrid RAID?
0.8. Key RAID Configuration Examples for Synology Products
1. Summary - In case of trouble
What are the problems and symptoms of synology equipment?
Some of the following problems and symptoms may occur when using Synology equipment such as DiskStation:
Synology server will not boot and will not power on
Not displayed on the network, inaccessible, or not recognized
get an error message
I can′t access the file and I can′t see the data inside.
1.Synology server will not boot and will not power on
If Synology equipment such as DiskStation fails to boot or power on, the following causes may be considered:
①Bad or faulty power cable connection
②Physical failure of the internal hard drive or SSD
①Bad or faulty power cable connection
It is not a synology case, but a faulty or faulty cable will prevent the power from turning on.Verify that the cable is connected correctly and is energized.Sometimes the problem can be improved by reconnecting
②Physical failure of the internal hard drive or SSD
When there is no problem with the cable part, it is often caused by a failure of the internal hard drive or SSD, which leads to problems such as no power.It is very dangerous to deal with physical failures of internal HDDs and SSDs on an individual basis.The risk of losing stored data increases.If you have important data in your device that won′t power on or won′t boot, stop and talk to a professional data recovery provider.
2. Not displayed on the network, not accessible, not recognized
If the unit is powered on and the lamp is turned on, but Synology products such as DiskStation are not accessible, not displayed, or not recognized on the network, it is not a housing failure, but a storage failure such as internal HDD or SSD or firmware failure.This is also a symptom of a high risk of not being able to retrieve data due to the deterioration of the condition by continuing the operation, so it is necessary to proceed after consulting with a professional data recovery company.Unfortunately, it is possible that the difficulty level of restoration increases and the situation worsens to an irreversible extent.
If you do not have access to the ↓ NAS, please visit here as well.
AT DATA RECOVERY MEDIUM
How to Resolve Inaccessible NAS for Windows 10 Users
https://www.adte.jp/rec/hdd/post-625/
Unable to access or connect to the NAS used by the company.If the NAS, which stores important data such as not connecting to the shared folder or not being able to enter, suddenly becomes unusable, the business will be severely disrupted.There was no problem until yesterday, and I was able to use it until just before.
3. Error Message Appears
If you receive an error message such as ′Connection failed′, check your Internet connection environment.There is a possibility that there is something wrong with the internet connection.If there is no problem with your Internet environment, consider contacting your data recovery provider as soon as possible.Fatal errors often occur.
4. I can′t access the file and I can′t see the data inside.
If you can′t access shared folders even if you can′t see them on the network, you can′t open them, or if you can′t see the data inside, your files and data are corrupted, or you can assume that your internal storage, such as HDD or SSD, is experiencing physical or logical failures.If you continue to access and open the file repeatedly, the damage and storage conditions will deteriorate.It may not only increase the difficulty level of restoration, but it may also lead to difficulties in restoration.Let′s be careful.
↓ If you do not have access to the shared folder, please refer to this as well.
AT DATA RECOVERY MEDIUM
What to do if Windows 10 cannot access shared folders?
https://www.adte.jp/rec/hdd/post-1115/
′I cannot access it.You may not have permissions to use this network resource, and you may lose access to the shared folder with error messages such as ′Access denied′.Here′s how to deal with Windows 10 when you can′t access or connect to shared folders.
What Causes Synology Products, DiskStations, etc. to Fail?
Synology NAS, DiskStation, etc. fail·The causes of symptoms are divided into three main categories:
Caused by a physical failure
Caused by a logical failure
Cause of failure or malfunction of power cables and network components
1. Cause of physical failure
Physical failure refers to a physical failure of the chassis, internal HDD or SSD itself, especially when a hard drive is physically failed, requiring a high level of technical capability, expertise, compatible parts procurement, and recovery in a clean room.If you have important data in your device or files or folders that will cause problems if they disappear, consult with your data recovery provider as soon as possible.
Examples of physical failures in a Synology NAS/DiskStation, etc.
·Hard drive failure or damage
·Internal board failure
Many problems with the Synology product are caused by internal hard drive failures, but can also be caused by board damage.
·Deterioration over time
·It doesn′t work even when I turn on the power, it doesn′t start.
·Noise sounds
·RAID CONTROLLER CARD DAMAGE
2. Cause of logical failure
Logical failure refers to a situation in which a logical failure is occurring in storage or file systems, such as internal HDDs and SSDs.If you have a logical problem, you will continue to work.·If you use it as usual, the data will be overwritten and physical problems will occur, which will lead to new problems, so you need to be careful.If the stored data is important, or if you have trouble losing it, stop immediately.Data recovery efforts in the event of a logical failure require advanced analysis, use of dedicated tools, and file system repair.
Examples of logical failures in Synology diskstations, etc.
·Damaged system and program files
·Display error messages
·Virus infection
·Deterioration over time
·RAID Collapse
·Mistake removal
·Mistake formatting
Typically, if you accidentally erase data from a shared folder in a RAID server, it does not fit in the computer′s trash can and disappears.If you delete important folders or files, stopping is the top priority.If you continue to work on it, you may be able to overwrite it and make it difficult to recover it.In the case of a Synology NAS, the ability to recover accidentally deleted files by enabling the Recycle Bin feature in a shared folder is included.Make sure that the options for this trash can are pre-enabled.·How to enable the trash can function in Synology products, DiskStations, etc.
①Select DSM→Control Panel→Shared Folder
②Select Shared Folder → Click Edit
③Check the Enable Recycle Bin check box (check the ′Restrict access only to administrators′ check box if you want to have access to the Recycle Bin only)
④Click OK → Save settings and complete
·How to recover files and folders that have been deleted from the trash can in Synology products, DiskStations, etc.
①Launch File Station → Move to shared folder with trash can enabled
②# Move to recycle subfolder
③Right-click the file or folder you want to restore
④Copy/Move to destination → Select destination → Restore deleted files and folders to the location you want to return to
3. Cause of malfunction or malfunction of power cables and network components
If you think that your synology equipment might have been damaged, such as inability to boot or access, the failure may be caused not only by the case and internal storage, but also by a cable that was unplugged, was about to come off, a bad connection, and a broken cable or part.Let′s check the cable connection and think that if there′s no problem, there′s a physical or logical problem, and try not to get worse.
Before restoring and working on Synology equipment, be aware of these precautions
If you want to recover data from a device manufactured by Synology, it′s most important to prevent it from getting worse.Do not perform the following operations or actions:There are many cases where things that can be restored quickly and cheaply get worse to the point where they cannot be restored.
Power on/off, power on/reboot repeatedly
Rebuilds and data reconstruction
Replace or replace hard drives
Connect the HDD to the PC by itself
Firmware updates and operating system reinstallations
The hard drive lamp is solid amber.
1. Turn the power on/off, continue energizing, and restart repeatedly.
It is extremely dangerous to attempt to turn the power on and off several times, continue to power on, or reboot if there is some kind of failure or symptom on the Synology device.It puts a strain on the storage such as the case and the hard drive, which can lead to failure and worsening symptoms.Be aware that even if there is a logical failure as well as a physical failure, the data may be overwritten by turning on and off the power, connecting the cables, and rebooting, which may increase the difficulty of recovery itself.
2. Rebuilds and data reconstruction
A rebuild is an operation that rebuilds (rebuilds) data on a hard drive.
·Examples of failures and symptoms caused by reconstruction
①More HDD failures
②Failing to rebuild (rebuild) data can lead to worsening symptoms and conditions.
③If you reconstruct or reconfigure the data or configuration information when the hard drive fails, the data will disappear and be initialized.
1 When one hard drive fails or something goes wrong, the other hard drives that are configured for RAID are almost broken.Therefore, there are many cases where rebuilding fails, and rebuilding increases the number of new failures and worsens the symptoms, so don′t do it.If you really want to rebuild it, please consult with the data recovery company before proceeding.
↓See also for information on rebuild failures and recovery methods.
AT DATA RECOVERY MEDIUM
RAID rebuild (rebuild) failed or Method
https://www.adte.jp/rec/hdd/post-1549/
If a hard drive that is configured for RAID is damaged, data can be recovered by replacing the hard drive and reconfiguring it (rebuilding), and many of you may recognize that the system can be restored to its original state.However, reconstruction itself is a high risk.
3. Replace or replace hard drives
Synology NAS, DiskStation, etc. use storage such as HDD to build RAID.RAID is a technology that makes storage such as multiple HDDs and SSDs look like a single drive, and it is also regular when writing data.As a result, changing the order of the hard drives, replacing or replacing the hard drives can disrupt the regularity of writing and result in data corruption.If you continue to use it in that state, the data will be overwritten with corruption, which will not only increase the difficulty of data recovery, but also make it difficult to recover itself.
4. Connect HDD to PC by itself
Even if you take the hard drive that is configured with RAID out of the case and connect it to your computer, you will not be able to access the data, so don′t take it out.There is a risk of data corruption in the disk by connecting it to a PC, and you may see a new fault accident or error message, so be careful.When I connect to my computer, I say, ′Do you want to format it?US>You may receive an error message such as ′You must format it.′Don′t rush to press ′yes.′If you format it, the saved data will disappear.
5. Firmware updates and operating system reinstallation
You may be prompted to update the firmware or reinstall the operating system if the Synology NAS, DiskStation, etc. does not boot properly or does not.However, if you don′t want to lose your data, you should avoid updating the firmware or reinstalling the OS.This increases the risk of data loss.Keep in mind that updating firmware and reinstalling the OS are intended to make the Synology NAS, DiskStation, etc. work properly and have a negative impact on data recovery.
6. When the hard drive lamp is lit amber,
When the hard drive lamp on the Synology product is solid amber, the hard drive is often faulty, and attention should be paid to the response.If the file is accessible, back it up.If you feel slow or the connection is unstable, it is dangerous to continue working.Priority should be given to stopping and contacting a professional recovery agent.If you can′t access the file, it′s very dangerous to continue to energize and work on it.When the lamp is lit amber and files and folders cannot be accessed even after power is turned on, there is a high risk of simultaneous failure + other damage to the hard disk, and if you continue to use it recklessly, you need to make careful decisions.
How do I recover data from my Synology product?
In the event of a failure or symptom of a device manufactured by Synology, the response method will vary depending on whether you want to recover or retrieve the data stored on a disk station, or whether you want the device to work or not without the data.If you need data, go to the data recovery company, and if you don′t need data, think about consulting with the manufacturer.
Consult with manufacturer/synology
use of data recovery software
Consult with data recovery and restoration companies
1. Consult with manufacturer/synology
If you don′t need data stored on a Synology NAS or DiskStation, and you want to improve the case to work properly, or if you just want to repair the equipment, consider consulting the manufacturer.If you send a repair to the manufacturer, the data inside is not guaranteed.Understand that storage such as hard disks and SSDs will be replaced, and that data will not be returned or initialized as a prerequisite.Also, it takes a long time and a long time to repair, so you need to be careful.It′s better to think about sending it to the manufacturer only when you don′t need the data.
↓ If you think you may need to repair your NAS, please visit here as well.
AT DATA RECOVERY MEDIUM
Repair and recovery in the event of a NAS problem.
https://www.adte.jp/rec/hdd/post-1185/
In case of trouble such as inaccessible NAS or shared folder, NAS does not work, does not boot, does not turn on, etc., it is important to check where the failure occurred and to take correct action.Here are some of the things you should be careful about when you think of a NAS failure, how to deal with it, and the differences between manufacturer repair and data recovery.
2. Use of data recovery software
If you need to recover data, you may think about using recovery software such as free software.However, you should avoid using restoration software in case of data loss or important issues.This is because there is a risk that data will be overwritten not only by using recovery software but also by downloading and scanning software, and that the condition will deteriorate in case of trouble.In many cases, the data that was originally recoverable deteriorated to an unrecoverable state due to the use of software.If you really want to use the recovery software, consult with the data recovery company first.It is very dangerous to proceed with the operation without knowing it well.Let′s stop when we have a little trouble.
3. Consult with data recovery and restoration companies
If data in a Synology NAS is important or will not disappear, consult a data recovery/restoration company first.When choosing a company that provides data recovery services, it is better to make sure that they have AI technology or proprietary technology.It is a standard for determining whether the company is a company with high technical capabilities.If you send it to a restoration company without technical capabilities, not only will you not be able to retrieve the data, but the condition may deteriorate.Therefore, it is very important to choose the company you want first.
How to select a company that provides data recovery services
When there are problems or symptoms with Synology equipment, NAS, DiskStation, etc., I am often in a hurry as well as anxiety and confusion.どこの会社を選んだら良いのかわからない・探し方がわからない場合には下記のような点に注目して判断材料にしましょう。
technology and an original techniques that have been very good technologies are (AI)
the speed of the coping time and work
contain the terms of costs such as pricing plans?
a guarantee of confidentiality of information management is thoroughly?
SynchronousSample.xsd, Technology a notable example of a series or made of a NAS (Network Attached Storage) the list of the type
representative who was behind the iSynth NAS (Network Attached Storage) made of Technology (Female Prisoner Scorpion Series) Disk System stations in the (disk) Stationary Racket (programming language) station rack () Flash and the DNA (flash to the station).SSD model equipped with not only mounted with the hard disk type in circulation since long ago.
シリーズ・ブランド名 特徴 モデル・機種
DiskStation（ディスクステーション） タワー型（ハードディスク搭載） DS220j・DS220j/JP・DS120j/JP・DS220+・DS220+/JP・DS120j・DS920+・DS218・DS420+・DS218play・DS1621+,DS1821+・DS720+・DS920+/JP・DS418・DS220j-SI4T2A・DS220+-SI2T2A・DS118,DS220j-SI1T2A・DS420j・DS420j/JP・DS620slim・DS118/JP・DS218play/JP・DS218/JP,DS220j-SI2T2A・DS220j-SI3T2A・DS420+/JP・DS920+-SI8T4A・DS720+/JP・DS3617xsII,DS218j・DS418/JP・DS418play・DS916+(2GB)・DS220+-SI4T2A・DS220j-SI8T2A・DS1517・DS220j-SI12T2A・DS920+-SI3T4A・DS920+-SI4T4A・DS2419+・DS2419+II・DS419slim・DS220j-SI6T2A・DS220+-SI3T2A・DS220+-SI6T2A・DS220+-SI6T2A・DS220+-SI8T2A・DS220j-SI10T2A・DS1520+・DS920+-SI1T4A・DS920+-SI2T4A・DS1019+・DS220+-SI12T2A・DS920+-SI6T4A・DS1621xs+・DS920+-SI12T4A・DS3617xs・DS3622xs+・DS3617xsII・DS1621xs+ DS2422+
RackStation（ラックステーション） ラック型（ハードディスク搭載）ビジネス向け RS820+・RS4021xs+・RS820RP+・RS1221RP+・RS2418RP+・RS3618xs・RS2818RP+・RS3621RPxs・RS3617RPxs・RS2821RP+・RS3621xs+・RS1221+・RS819・RS1619xs+・RS2421+・RS2421RP+
Stationary Flash (mounting a flash SSD (tower stations, ) 640 FS3, 400 and FS 3 600
SA series the server rack Arts 3200 D. SA3 400 and 600 SA3
UCLA series UC1 RACK MOUNT TYPE , 320 20
Sy, Capital-E, DFJ safety bar a Format Hybrid id called a RAID system and its own server and a RAID (redundant array of type made of Technology
In addition to the typical RAID method, a Synology NAS may be operating in a proprietary automated RAID management system called Synology Hybrid RAID (SHR).In this case, the location and block size of the parity will be specialized, so you will need expertise and high technical capabilities to recover data.If you′re having trouble with a Synology NAS or RAID, it′s also important to choose a technically powerful recovery company.
Key RAID Configuration Examples for Synology Products
·RAID 0
·RAID1
·RAID5
·RAID6
·RAID 10
·RAID 50
·RAIDO 60
Mainstream tower RAID, such as DiskStation: RAID 0, RAID 5, and RAID 6
The rest of the Synology models often use RAID 50 or RAID 60.
Summary - In case of trouble
If you experience problems such as file or folder inaccessible, unable to boot, or displaying error messages while using a Synology NAS, DiskStation, RackStation, etc., you should stop using the device and consult a professional data recovery company.It is extremely dangerous to turn on, reboot, and continue to power up when storage such as the main unit or internal hard drive is failing.The risk of data loss increases due to deterioration of the condition.Choosing a company is important because data recovery and troubleshooting for synology equipment requires expertise and advanced technology.Let′s also check if the company has its own technology and AI technology.Advanced technology has its own technology and AI technology, so you can rest assured that it has a lot of experience in recovering data from various recording media such as NAS, RAID server, and HDD.
Table of Contents
0.1. What are the problems and symptoms of Synology equipment?
0.1.1.1.Synology Server Will Not Boot or Power On
0.1.2.2. Not Displayed on the Network, Inaccessible, Not Recognized
0.1.3.3. Error Message Appears
0.1.4.4. File inaccessible and missing data
0.2. What causes synology products, diskstations, etc. to fail?
0.2.1.1. Cause of physical failure
0.2.2.2. Cause of logical failure
0.2.2.1. ·How to enable trash can function on Synology products, DiskStations, etc.
0.2.2.2. ·How to recover files and folders that have been deleted from the trash can in Synology products, DiskStations, etc.
0.2.3.3. Cause of failure or malfunction of power cables and network components
0.3. Be careful before restoring and working on Synology equipment
0.3.3.1.1. Power on/off, power on, and reboot repeatedly
0.3.3.2.2. Rebuilds and data reconstruction
0.3.3.3.3. Replace or Replace Hard Drives
0.3.3.4.4. Connect HDD to PC by itself
0.3.3.5.5. Update firmware or reinstall operating system
0.3.3.6.6. When the hard drive lamp is lit amber,
0.4. How do I recover data from a Synology product?
0.4.1.1. Consult with Manufacturer Synology
0.4.2.2. Utilization of data recovery software
0.4.3.3. Consult with data recovery and restoration companies
US>0.5. How to select a company that provides data recovery services
0.6. List of typical Synology Series NAS types
US>0.7. What is the RAID type for a proprietary system or a Synology server called Synology Hybrid RAID?
0.8. Key RAID Configuration Examples for Synology Products
1. Summary - In case of trouble
What are the problems and symptoms of synology equipment?
Some of the following problems and symptoms may occur when using Synology equipment such as DiskStation:
Synology server will not boot and will not power on
Not displayed on the network, inaccessible, or not recognized
get an error message
I can′t access the file and I can′t see the data inside.
1.Synology server will not boot and will not power on
If Synology equipment such as DiskStation fails to boot or power on, the following causes may be considered:
①Bad or faulty power cable connection
②Physical failure of the internal hard drive or SSD
①Bad or faulty power cable connection
It is not a synology case, but a faulty or faulty cable will prevent the power from turning on.Verify that the cable is connected correctly and is energized.Sometimes the problem can be improved by reconnecting
②Physical failure of the internal hard drive or SSD
When there is no problem with the cable part, it is often caused by a failure of the internal hard drive or SSD, which leads to problems such as no power.It is very dangerous to deal with physical failures of internal HDDs and SSDs on an individual basis.The risk of losing stored data increases.If you have important data in your device that won′t power on or won′t boot, stop and talk to a professional data recovery provider.
2. Not displayed on the network, not accessible, not recognized
If the unit is powered on and the lamp is turned on, but Synology products such as DiskStation are not accessible, not displayed, or not recognized on the network, it is not a housing failure, but a storage failure such as internal HDD or SSD or firmware failure.This is also a symptom of a high risk of not being able to retrieve data due to the deterioration of the condition by continuing the operation, so it is necessary to proceed after consulting with a professional data recovery company.Unfortunately, it is possible that the difficulty level of restoration increases and the situation worsens to an irreversible extent.
If you do not have access to the ↓ NAS, please visit here as well.
AT DATA RECOVERY MEDIUM
How to Resolve Inaccessible NAS for Windows 10 Users
https://www.adte.jp/rec/hdd/post-625/
Unable to access or connect to the NAS used by the company.If the NAS, which stores important data such as not connecting to the shared folder or not being able to enter, suddenly becomes unusable, the business will be severely disrupted.There was no problem until yesterday, and I was able to use it until just before.
3. Error Message Appears
If you receive an error message such as ′Connection failed′, check your Internet connection environment.There is a possibility that there is something wrong with the internet connection.If there is no problem with your Internet environment, consider contacting your data recovery provider as soon as possible.Fatal errors often occur.
4. I can′t access the file and I can′t see the data inside.
If you can′t access shared folders even if you can′t see them on the network, you can′t open them, or if you can′t see the data inside, your files and data are corrupted, or you can assume that your internal storage, such as HDD or SSD, is experiencing physical or logical failures.If you continue to access and open the file repeatedly, the damage and storage conditions will deteriorate.It may not only increase the difficulty level of restoration, but it may also lead to difficulties in restoration.Let′s be careful.
↓ If you do not have access to the shared folder, please refer to this as well.
AT DATA RECOVERY MEDIUM
What to do if Windows 10 cannot access shared folders?
https://www.adte.jp/rec/hdd/post-1115/
′I cannot access it.You may not have permissions to use this network resource, and you may lose access to the shared folder with error messages such as ′Access denied′.Here′s how to deal with Windows 10 when you can′t access or connect to shared folders.
What Causes Synology Products, DiskStations, etc. to Fail?
Synology NAS, DiskStation, etc. fail·The causes of symptoms are divided into three main categories:
Caused by a physical failure
Caused by a logical failure
Cause of failure or malfunction of power cables and network components
1. Cause of physical failure
Physical failure refers to a physical failure of the chassis, internal HDD or SSD itself, especially when a hard drive is physically failed, requiring a high level of technical capability, expertise, compatible parts procurement, and recovery in a clean room.If you have important data in your device or files or folders that will cause problems if they disappear, consult with your data recovery provider as soon as possible.
Examples of physical failures in a Synology NAS/DiskStation, etc.
·Hard drive failure or damage
·Internal board failure
Many problems with the Synology product are caused by internal hard drive failures, but can also be caused by board damage.
·Deterioration over time
·It doesn′t work even when I turn on the power, it doesn′t start.
·Noise sounds
·RAID CONTROLLER CARD DAMAGE
2. Cause of logical failure
Logical failure refers to a situation in which a logical failure is occurring in storage or file systems, such as internal HDDs and SSDs.If you have a logical problem, you will continue to work.·If you use it as usual, the data will be overwritten and physical problems will occur, which will lead to new problems, so you need to be careful.If the stored data is important, or if you have trouble losing it, stop immediately.Data recovery efforts in the event of a logical failure require advanced analysis, use of dedicated tools, and file system repair.
Examples of logical failures in Synology diskstations, etc.
·Damaged system and program files
·Display error messages
·Virus infection
·Deterioration over time
·RAID Collapse
·Mistake removal
·Mistake formatting
Typically, if you accidentally erase data from a shared folder in a RAID server, it does not fit in the computer′s trash can and disappears.If you delete important folders or files, stopping is the top priority.If you continue to work on it, you may be able to overwrite it and make it difficult to recover it.In the case of a Synology NAS, the ability to recover accidentally deleted files by enabling the Recycle Bin feature in a shared folder is included.Make sure that the options for this trash can are pre-enabled.·How to enable the trash can function in Synology products, DiskStations, etc.
①Select DSM→Control Panel→Shared Folder
②Select Shared Folder → Click Edit
③Check the Enable Recycle Bin check box (check the ′Restrict access only to administrators′ check box if you want to have access to the Recycle Bin only)
④Click OK → Save settings and complete
·How to recover files and folders that have been deleted from the trash can in Synology products, DiskStations, etc.
①Launch File Station → Move to shared folder with trash can enabled
②# Move to recycle subfolder
③Right-click the file or folder you want to restore
④Copy/Move to destination → Select destination → Restore deleted files and folders to the location you want to return to
3. Cause of malfunction or malfunction of power cables and network components
If you think that your synology equipment might have been damaged, such as inability to boot or access, the failure may be caused not only by the case and internal storage, but also by a cable that was unplugged, was about to come off, a bad connection, and a broken cable or part.Let′s check the cable connection and think that if there′s no problem, there′s a physical or logical problem, and try not to get worse.
Before restoring and working on Synology equipment, be aware of these precautions
If you want to recover data from a device manufactured by Synology, it′s most important to prevent it from getting worse.Do not perform the following operations or actions:There are many cases where things that can be restored quickly and cheaply get worse to the point where they cannot be restored.
Power on/off, power on/reboot repeatedly
Rebuilds and data reconstruction
Replace or replace hard drives
Connect the HDD to the PC by itself
Firmware updates and operating system reinstallations
The hard drive lamp is solid amber.
1. Turn the power on/off, continue energizing, and restart repeatedly.
It is extremely dangerous to attempt to turn the power on and off several times, continue to power on, or reboot if there is some kind of failure or symptom on the Synology device.It puts a strain on the storage such as the case and the hard drive, which can lead to failure and worsening symptoms.Be aware that even if there is a logical failure as well as a physical failure, the data may be overwritten by turning on and off the power, connecting the cables, and rebooting, which may increase the difficulty of recovery itself.
2. Rebuilds and data reconstruction
A rebuild is an operation that rebuilds (rebuilds) data on a hard drive.
·Examples of failures and symptoms caused by reconstruction
①More HDD failures
②Failing to rebuild (rebuild) data can lead to worsening symptoms and conditions.
③If you reconstruct or reconfigure the data or configuration information when the hard drive fails, the data will disappear and be initialized.
1 When one hard drive fails or something goes wrong, the other hard drives that are configured for RAID are almost broken.Therefore, there are many cases where rebuilding fails, and rebuilding increases the number of new failures and worsens the symptoms, so don′t do it.If you really want to rebuild it, please consult with the data recovery company before proceeding.
↓See also for information on rebuild failures and recovery methods.
AT DATA RECOVERY MEDIUM
RAID rebuild (rebuild) failed or Method
https://www.adte.jp/rec/hdd/post-1549/
If a hard drive that is configured for RAID is damaged, data can be recovered by replacing the hard drive and reconfiguring it (rebuilding), and many of you may recognize that the system can be restored to its original state.However, reconstruction itself is a high risk.
3. Replace or replace hard drives
Synology NAS, DiskStation, etc. use storage such as HDD to build RAID.RAID is a technology that makes storage such as multiple HDDs and SSDs look like a single drive, and it is also regular when writing data.As a result, changing the order of the hard drives, replacing or replacing the hard drives can disrupt the regularity of writing and result in data corruption.If you continue to use it in that state, the data will be overwritten with corruption, which will not only increase the difficulty of data recovery, but also make it difficult to recover itself.
4. Connect HDD to PC by itself
Even if you take the hard drive that is configured with RAID out of the case and connect it to your computer, you will not be able to access the data, so don′t take it out.There is a risk of data corruption in the disk by connecting it to a PC, and you may see a new fault accident or error message, so be careful.When I connect to my computer, I say, ′Do you want to format it?US>You may receive an error message such as ′You must format it.′Don′t rush to press ′yes.′If you format it, the saved data will disappear.
5. Firmware updates and operating system reinstallation
You may be prompted to update the firmware or reinstall the operating system if the Synology NAS, DiskStation, etc. does not boot properly or does not.However, if you don′t want to lose your data, you should avoid updating the firmware or reinstalling the OS.This increases the risk of data loss.Keep in mind that updating firmware and reinstalling the OS are intended to make the Synology NAS, DiskStation, etc. work properly and have a negative impact on data recovery.
6. When the hard drive lamp is lit amber,
When the hard drive lamp on the Synology product is solid amber, the hard drive is often faulty, and attention should be paid to the response.If the file is accessible, back it up.If you feel slow or the connection is unstable, it is dangerous to continue working.Priority should be given to stopping and contacting a professional recovery agent.If you can′t access the file, it′s very dangerous to continue to energize and work on it.When the lamp is lit amber and files and folders cannot be accessed even after power is turned on, there is a high risk of simultaneous failure + other damage to the hard disk, and if you continue to use it recklessly, you need to make careful decisions.
How do I recover data from my Synology product?
In the event of a failure or symptom of a device manufactured by Synology, the response method will vary depending on whether you want to recover or retrieve the data stored on a disk station, or whether you want the device to work or not without the data.If you need data, go to the data recovery company, and if you don′t need data, think about consulting with the manufacturer.
Consult with manufacturer/synology
use of data recovery software
Consult with data recovery and restoration companies
1. Consult with manufacturer/synology
If you don′t need data stored on a Synology NAS or DiskStation, and you want to improve the case to work properly, or if you just want to repair the equipment, consider consulting the manufacturer.If you send a repair to the manufacturer, the data inside is not guaranteed.Understand that storage such as hard disks and SSDs will be replaced, and that data will not be returned or initialized as a prerequisite.Also, it takes a long time and a long time to repair, so you need to be careful.It′s better to think about sending it to the manufacturer only when you don′t need the data.
↓ If you think you may need to repair your NAS, please visit here as well.
AT DATA RECOVERY MEDIUM
Repair and recovery in the event of a NAS problem.
https://www.adte.jp/rec/hdd/post-1185/
In case of trouble such as inaccessible NAS or shared folder, NAS does not work, does not boot, does not turn on, etc., it is important to check where the failure occurred and to take correct action.Here are some of the things you should be careful about when you think of a NAS failure, how to deal with it, and the differences between manufacturer repair and data recovery.
2. Use of data recovery software
If you need to recover data, you may think about using recovery software such as free software.However, you should avoid using restoration software in case of data loss or important issues.This is because there is a risk that data will be overwritten not only by using recovery software but also by downloading and scanning software, and that the condition will deteriorate in case of trouble.In many cases, the data that was originally recoverable deteriorated to an unrecoverable state due to the use of software.If you really want to use the recovery software, consult with the data recovery company first.It is very dangerous to proceed with the operation without knowing it well.Let′s stop when we have a little trouble.
3. Consult with data recovery and restoration companies
If data in a Synology NAS is important or will not disappear, consult a data recovery/restoration company first.When choosing a company that provides data recovery services, it is better to make sure that they have AI technology or proprietary technology.It is a standard for determining whether the company is a company with high technical capabilities.If you send it to a restoration company without technical capabilities, not only will you not be able to retrieve the data, but the condition may deteriorate.Therefore, it is very important to choose the company you want first.
How to select a company that provides data recovery services
When there are problems or symptoms with Synology equipment, NAS, DiskStation, etc., I am often in a hurry as well as anxiety and confusion.どこの会社を選んだら良いのかわからない・探し方がわからない場合には下記のような点に注目して判断材料にしましょう。
technology and an original techniques that have been very good technologies are (AI)
the speed of the coping time and work
contain the terms of costs such as pricing plans?
a guarantee of confidentiality of information management is thoroughly?
SynchronousSample.xsd, Technology a notable example of a series or made of a NAS (Network Attached Storage) the list of the type
representative who was behind the iSynth NAS (Network Attached Storage) made of Technology (Female Prisoner Scorpion Series) Disk System stations in the (disk) Stationary Racket (programming language) station rack () Flash and the DNA (flash to the station).SSD model equipped with not only mounted with the hard disk type in circulation since long ago.
シリーズ・ブランド名 特徴 モデル・機種
DiskStation（ディスクステーション） タワー型（ハードディスク搭載） DS220j・DS220j/JP・DS120j/JP・DS220+・DS220+/JP・DS120j・DS920+・DS218・DS420+・DS218play・DS1621+,DS1821+・DS720+・DS920+/JP・DS418・DS220j-SI4T2A・DS220+-SI2T2A・DS118,DS220j-SI1T2A・DS420j・DS420j/JP・DS620slim・DS118/JP・DS218play/JP・DS218/JP,DS220j-SI2T2A・DS220j-SI3T2A・DS420+/JP・DS920+-SI8T4A・DS720+/JP・DS3617xsII,DS218j・DS418/JP・DS418play・DS916+(2GB)・DS220+-SI4T2A・DS220j-SI8T2A・DS1517・DS220j-SI12T2A・DS920+-SI3T4A・DS920+-SI4T4A・DS2419+・DS2419+II・DS419slim・DS220j-SI6T2A・DS220+-SI3T2A・DS220+-SI6T2A・DS220+-SI6T2A・DS220+-SI8T2A・DS220j-SI10T2A・DS1520+・DS920+-SI1T4A・DS920+-SI2T4A・DS1019+・DS220+-SI12T2A・DS920+-SI6T4A・DS1621xs+・DS920+-SI12T4A・DS3617xs・DS3622xs+・DS3617xsII・DS1621xs+ DS2422+
RackStation（ラックステーション） ラック型（ハードディスク搭載）ビジネス向け RS820+・RS4021xs+・RS820RP+・RS1221RP+・RS2418RP+・RS3618xs・RS2818RP+・RS3621RPxs・RS3617RPxs・RS2821RP+・RS3621xs+・RS1221+・RS819・RS1619xs+・RS2421+・RS2421RP+
Stationary Flash (mounting a flash SSD (tower stations, ) 640 FS3, 400 and FS 3 600
SA series the server rack Arts 3200 D. SA3 400 and 600 SA3
UCLA series UC1 RACK MOUNT TYPE , 320 20
Sy, Capital-E, DFJ safety bar a Format Hybrid id called a RAID system and its own server and a RAID (redundant array of type made of Technology
In addition to the typical RAID method, a Synology NAS may be operating in a proprietary automated RAID management system called Synology Hybrid RAID (SHR).In this case, the location and block size of the parity will be specialized, so you will need expertise and high technical capabilities to recover data.If you′re having trouble with a Synology NAS or RAID, it′s also important to choose a technically powerful recovery company.
Key RAID Configuration Examples for Synology Products
·RAID 0
·RAID1
·RAID5
·RAID6
·RAID 10
·RAID 50
·RAIDO 60
Mainstream tower RAID, such as DiskStation: RAID 0, RAID 5, and RAID 6
The rest of the Synology models often use RAID 50 or RAID 60.
Summary - In case of trouble
If you experience problems such as file or folder inaccessible, unable to boot, or displaying error messages while using a Synology NAS, DiskStation, RackStation, etc., you should stop using the device and consult a professional data recovery company.It is extremely dangerous to turn on, reboot, and continue to power up when storage such as the main unit or internal hard drive is failing.The risk of data loss increases due to deterioration of the condition.Choosing a company is important because data recovery and troubleshooting for synology equipment requires expertise and advanced technology.Let′s also check if the company has its own technology and AI technology.Advanced technology has its own technology and AI technology, so you can rest assured that it has a lot of experience in recovering data from various recording media such as NAS, RAID server, and HDD.
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