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What do I do if I see a ′Hatena Mark′ (? folder) when I start my Mac?
LemonDKel
2022. 8. 5. 03:34
′When I try to start the Mac, the ′′Hatena Mark′′ (? folder) appears on the black screen, and if the Hatena Mark continues to blink, don′t panic and proceed with the confirmation process.′Here′s what to do if you see the Hatena mark (? folder) when you start your Mac.
Table of Contents
1. Why does the Hatena mark (? folder) appear when the Mac starts?
1.1. What to do if the ′Hatena Mark′ (? folder) appears when the Mac is started?
1.1.1.1. What to do if the Hatena mark appears briefly when you start your Mac?
1.1.2.2. What to do if the solder mark does not disappear?
1.1.2.1. ·Workaround 1
1.1.2.2. ·Workaround 2 (using First Aid)
1.1.2.3. ·Workaround 3 (reinstall macOS)
1.2. When other symptoms appear,
1.3. What should I be careful about when the curtain mark is displayed?
2. Summarize, get in trouble, and give priority to contacting professional restoration/repair service providers.
Why does the ′Hatena Mark′ (? folder) appear when the Mac starts?
When I was about to start my Mac, I was like, ′Hatena Mark′ (?)Folder) is displayed because
Disk not available to boot
Operating System (OS) is not on the boot disk for a known-good Mac
No software found on Mac system
Click and hold the mouse · Press and hold the trackpad (touchpad) · Press and hold the button to start the Mac
and so on.
What do I do if I see a ′Hatena Mark′ (? folder) when I start my Mac?
What to do if the Hatena mark appears briefly when you start your Mac?
What to Do When the Hatena Mark Does Not Disappear?
1. What to do if Hatena Mark appears for a moment when you start a Mac?
If the Mac is able to boot after a momentary display of the ′?′ button, you will need to select the boot disk in the System Preferences screen.Let′s do the following.
①Check the boot disk in the system configuration (whether the boot disk you want to use has been selected)
·Apple menu (Apple button) → Click System Preferences
·Click Boot Disk
′·Select the boot disk on the ′′Please select the system you want to use to boot your computer′′ screen (click the icon that says ′′Macintosh HD′′ for the disk you normally use′′′
*If the lock is locked and cannot be selected, click the key icon to unlock it.
′·Click ′′Reboot′′ in the lower right corner to run and exit.′
②Reset NVRAM
NVRAM (nonvolatile random access memory) is a small amount of memory that stores configuration information so that the Mac can access and operate quickly.The same information is stored in the PRAM (parameter RAM).The NVRAM and PRAM reset methods are the same flow.
·Turn off the Mac (turn off the power) → Turn on the power and immediately press the option key + command key + P key + R key at the same time → Press and hold for about 20 seconds → Release your finger from the key → Reboot the main unit → Reset NVRAM
*If you are using a Mac with a start-up sound
·Turn off the Mac (turn off the power) → Turn on the power and immediately press the option + command + P + R keys at the same time → Press and hold for about 20 seconds → Reboot the main unit → Press and hold the 4 keys until the 2nd boot sound → NVRAM reset is complete
Apple For models with AppleT2 security chips
The second Apple logo is displayed instead of the startup sound → When the logo disappears, you release your finger from the key.
2. What to do when the curtain mark does not disappear?
If the button mark does not disappear, try the following.
·Workaround 1
①Press and hold the power button on the Mac for about 10 seconds → Press and hold until the power is turned off.
②Boot to macOS restore system (boot to recovery mode)
③Turn on the Mac and immediately press the ′command′ key + ′R′ key.
④Press and hold until the Apple logo icon appears.
⑤boot from macOS restore
⑥Connect to Wi-Fi
⑦Click macOS Utility Screen → Apple Menu → Boot Disk
⑧Reboot and exit
If you can′t see the Wi-Fi settings, or if you can′t expect a resolution in Solution 1, proceed to Solution 2.
·Workaround 2 (using First Aid)
Solution 2 has the same flow from 1 to 7 of Solution 1.⑦If does not display the boot disk in , try 以降 or later below as a procedure to use First Aid.
⑧MacOS Utility Screen → Open Disk Utility
⑨Select the boot disk in the left window (as indicated by Macintosh HD) → Click First Aid
⑩Repair Disk
⑪Repair completed successfully → Exit the Disk Utility
⑫Apple Menu → Select Boot Disk
⑬Reboot to complete
If First Aid and error-check disk repair do not fix the problem, proceed to Solution 3.
If you run ′First Aid′ and your hard disk or boot disk fails, you need to consult a recovery company.Let′s stop for now.It is very dangerous to proceed without checking the details, or to continue to operate without knowing the details.In some cases, the condition of the disk and Mac itself may deteriorate, resulting in data loss and difficulty in recovering.If the boot disk does not appear, you should stop and contact a professional recovery and repair company.
↓ If you need to recover your Mac data, click here.
AT DATA RECOVERY MEDIUM
Learn how to recover and restore data on your Mac, as well as how to handle software and repairs!
https://www.adte.jp/rec/hdd/post-431/
When using Mac′s PC, the data you created disappeared, deleted the file by mistake, spilled drinks such as water and alcohol, and the MacBook lost power, and suddenly froze, so some of you might be in a hurry or in trouble.Here are some data recovery and recovery methods that you can try in the event of symptoms or problems with your Mac, as well as ways and measures to prevent data loss.
·Workaround 3 (reinstall macOS)
①Press and hold the power button on the Mac for about 10 seconds → Press and hold until the power is turned off.
②Turn on the Mac → Press the ′command′ key + ′R′ key immediately
③Press and hold until the Apple logo icon appears.
④boot from macOS recovery
⑤Repair the Boot Disk Using the macOS Recovery→ Disk Utility
⑥Reinstall macOS if no errors are found in the disk utility or if errors have been repaired
MIn the event of a Mac problem, you may be able to solve this problem by reinstalling the MacOS, but if there is a storage problem or if you take the wrong action, there is a risk that the data will disappear.If the installer fails to recognize the disk, fails to install the operating system on the computer or volume, the boot disk format (erase/initialize) is required, so if you proceed, the data will disappear.There is also a way to restore data from the Time Machine, but in order to use the Time Machine feature, it is assumed that regular backups are taken on a daily basis.Even if you′re backing up your data, it can be old data or time machine is not working.If you are worried about reinstalling the operating system, or if you are unable to reinstall the operating system, it is important to consult a professional restoration and repair company without forcing yourself to do so.
If you have any other symptoms, you′ll see the button mark.
It is recommended to avoid continuing to use the Mac as it is often necessary to repair the following symptoms or problems.This is because if you continue to use it, the situation will get worse, making it difficult to repair and increasing the difficulty of recovering data.
Hardware issue/error message is displayed
Error on hard disk or boot disk
Hard drive or SSD is corrupted/not recognized
Boot Disk Not Displayed/Not Recognized
When I tried to reinstall the operating system, an error occurred while preparing for the installation.
My Mac is out of power.
My Mac froze and hardened.
↓ If the MacBook does not turn on, please refer to this as well.
AT DATA RECOVERY MEDIUM
Introducing a recovery method that you can try if your Mac doesn′t start or turn on!
https://www.adte.jp/rec/hdd/post-768/
I often panic when I suddenly have trouble with my Mac not starting or turning on the power.There are various causes of symptoms such as Mac not starting and not turning on.The screen is black and won′t boot. The Apple mark appears, but the operating system is not working.
↓Please refer to this when the Mac freezes or hardens.
AT DATA RECOVERY MEDIUM
What to do when a Mac freezes or hardens?
https://www.adte.jp/rec/hdd/post-1483/
Have you ever experienced a screen freeze while using your Mac?I′m worried if my Mac is hardened and I can′t move.If you shut down the Mac immediately in a hurry, the Mac itself may be broken.The Mac has a stable operating system and is not unstable, but you should be careful when it freezes frequently.Here are some of the causes and countermeasures for Mac freezing and hardening.
What should I be careful about when I see a hatena mark?
Please be aware of the following in case of problems or problems with your Mac, such as displaying the Hatena mark.repeatedly turning on and off the computer
keep charging with a cable
restart one′s Mac over and over again
Decomposition work in a non-clean room
Rebooting and turning off the power repeatedly in the event of symptoms or problems is a very burdensome act for personal computers such as Macs.Unfortunately, it is possible that the situation will deteriorate to an irreversible extent by repeating it when a problem occurs.If you are in trouble, stop and consult a professional before proceeding.
Summarize, get in trouble, and contact a professional restoration/repair service provider.
Although Mac is a relatively less troubling device, be careful as it may be difficult to determine the cause of an error or failure, and it may not be easy to resolve the problem.Mark Hatena (?)Folder) Start by not panicking when it appears.It′s also important to stop when you′re worried even a little bit.The condition often deteriorates just by turning off the power and restarting the computer.If you don′t want to lose important items or stored data on your Mac, the best way is to turn it off.Advanced technology can handle all Mac errors and symptoms.If you want to retrieve or recover data from a Mac, or if you want to recover or repair data from a Mac, the shortcut to solving the problem is to start with a free consultation.
Table of Contents
1. Why does the Hatena mark (? folder) appear when the Mac starts?
1.1. What to do if the ′Hatena Mark′ (? folder) appears when the Mac is started?
1.1.1.1. What to do if the Hatena mark appears briefly when you start your Mac?
1.1.2.2. What to do if the solder mark does not disappear?
1.1.2.1. ·Workaround 1
1.1.2.2. ·Workaround 2 (using First Aid)
1.1.2.3. ·Workaround 3 (reinstall macOS)
1.2. When other symptoms appear,
1.3. What should I be careful about when the curtain mark is displayed?
2. Summarize, get in trouble, and give priority to contacting professional restoration/repair service providers.
Why does the ′Hatena Mark′ (? folder) appear when the Mac starts?
When I was about to start my Mac, I was like, ′Hatena Mark′ (?)Folder) is displayed because
Disk not available to boot
Operating System (OS) is not on the boot disk for a known-good Mac
No software found on Mac system
Click and hold the mouse · Press and hold the trackpad (touchpad) · Press and hold the button to start the Mac
and so on.
What do I do if I see a ′Hatena Mark′ (? folder) when I start my Mac?
What to do if the Hatena mark appears briefly when you start your Mac?
What to Do When the Hatena Mark Does Not Disappear?
1. What to do if Hatena Mark appears for a moment when you start a Mac?
If the Mac is able to boot after a momentary display of the ′?′ button, you will need to select the boot disk in the System Preferences screen.Let′s do the following.
①Check the boot disk in the system configuration (whether the boot disk you want to use has been selected)
·Apple menu (Apple button) → Click System Preferences
·Click Boot Disk
′·Select the boot disk on the ′′Please select the system you want to use to boot your computer′′ screen (click the icon that says ′′Macintosh HD′′ for the disk you normally use′′′
*If the lock is locked and cannot be selected, click the key icon to unlock it.
′·Click ′′Reboot′′ in the lower right corner to run and exit.′
②Reset NVRAM
NVRAM (nonvolatile random access memory) is a small amount of memory that stores configuration information so that the Mac can access and operate quickly.The same information is stored in the PRAM (parameter RAM).The NVRAM and PRAM reset methods are the same flow.
·Turn off the Mac (turn off the power) → Turn on the power and immediately press the option key + command key + P key + R key at the same time → Press and hold for about 20 seconds → Release your finger from the key → Reboot the main unit → Reset NVRAM
*If you are using a Mac with a start-up sound
·Turn off the Mac (turn off the power) → Turn on the power and immediately press the option + command + P + R keys at the same time → Press and hold for about 20 seconds → Reboot the main unit → Press and hold the 4 keys until the 2nd boot sound → NVRAM reset is complete
Apple For models with AppleT2 security chips
The second Apple logo is displayed instead of the startup sound → When the logo disappears, you release your finger from the key.
2. What to do when the curtain mark does not disappear?
If the button mark does not disappear, try the following.
·Workaround 1
①Press and hold the power button on the Mac for about 10 seconds → Press and hold until the power is turned off.
②Boot to macOS restore system (boot to recovery mode)
③Turn on the Mac and immediately press the ′command′ key + ′R′ key.
④Press and hold until the Apple logo icon appears.
⑤boot from macOS restore
⑥Connect to Wi-Fi
⑦Click macOS Utility Screen → Apple Menu → Boot Disk
⑧Reboot and exit
If you can′t see the Wi-Fi settings, or if you can′t expect a resolution in Solution 1, proceed to Solution 2.
·Workaround 2 (using First Aid)
Solution 2 has the same flow from 1 to 7 of Solution 1.⑦If does not display the boot disk in , try 以降 or later below as a procedure to use First Aid.
⑧MacOS Utility Screen → Open Disk Utility
⑨Select the boot disk in the left window (as indicated by Macintosh HD) → Click First Aid
⑩Repair Disk
⑪Repair completed successfully → Exit the Disk Utility
⑫Apple Menu → Select Boot Disk
⑬Reboot to complete
If First Aid and error-check disk repair do not fix the problem, proceed to Solution 3.
If you run ′First Aid′ and your hard disk or boot disk fails, you need to consult a recovery company.Let′s stop for now.It is very dangerous to proceed without checking the details, or to continue to operate without knowing the details.In some cases, the condition of the disk and Mac itself may deteriorate, resulting in data loss and difficulty in recovering.If the boot disk does not appear, you should stop and contact a professional recovery and repair company.
↓ If you need to recover your Mac data, click here.
AT DATA RECOVERY MEDIUM
Learn how to recover and restore data on your Mac, as well as how to handle software and repairs!
https://www.adte.jp/rec/hdd/post-431/
When using Mac′s PC, the data you created disappeared, deleted the file by mistake, spilled drinks such as water and alcohol, and the MacBook lost power, and suddenly froze, so some of you might be in a hurry or in trouble.Here are some data recovery and recovery methods that you can try in the event of symptoms or problems with your Mac, as well as ways and measures to prevent data loss.
·Workaround 3 (reinstall macOS)
①Press and hold the power button on the Mac for about 10 seconds → Press and hold until the power is turned off.
②Turn on the Mac → Press the ′command′ key + ′R′ key immediately
③Press and hold until the Apple logo icon appears.
④boot from macOS recovery
⑤Repair the Boot Disk Using the macOS Recovery→ Disk Utility
⑥Reinstall macOS if no errors are found in the disk utility or if errors have been repaired
MIn the event of a Mac problem, you may be able to solve this problem by reinstalling the MacOS, but if there is a storage problem or if you take the wrong action, there is a risk that the data will disappear.If the installer fails to recognize the disk, fails to install the operating system on the computer or volume, the boot disk format (erase/initialize) is required, so if you proceed, the data will disappear.There is also a way to restore data from the Time Machine, but in order to use the Time Machine feature, it is assumed that regular backups are taken on a daily basis.Even if you′re backing up your data, it can be old data or time machine is not working.If you are worried about reinstalling the operating system, or if you are unable to reinstall the operating system, it is important to consult a professional restoration and repair company without forcing yourself to do so.
If you have any other symptoms, you′ll see the button mark.
It is recommended to avoid continuing to use the Mac as it is often necessary to repair the following symptoms or problems.This is because if you continue to use it, the situation will get worse, making it difficult to repair and increasing the difficulty of recovering data.
Hardware issue/error message is displayed
Error on hard disk or boot disk
Hard drive or SSD is corrupted/not recognized
Boot Disk Not Displayed/Not Recognized
When I tried to reinstall the operating system, an error occurred while preparing for the installation.
My Mac is out of power.
My Mac froze and hardened.
↓ If the MacBook does not turn on, please refer to this as well.
AT DATA RECOVERY MEDIUM
Introducing a recovery method that you can try if your Mac doesn′t start or turn on!
https://www.adte.jp/rec/hdd/post-768/
I often panic when I suddenly have trouble with my Mac not starting or turning on the power.There are various causes of symptoms such as Mac not starting and not turning on.The screen is black and won′t boot. The Apple mark appears, but the operating system is not working.
↓Please refer to this when the Mac freezes or hardens.
AT DATA RECOVERY MEDIUM
What to do when a Mac freezes or hardens?
https://www.adte.jp/rec/hdd/post-1483/
Have you ever experienced a screen freeze while using your Mac?I′m worried if my Mac is hardened and I can′t move.If you shut down the Mac immediately in a hurry, the Mac itself may be broken.The Mac has a stable operating system and is not unstable, but you should be careful when it freezes frequently.Here are some of the causes and countermeasures for Mac freezing and hardening.
What should I be careful about when I see a hatena mark?
Please be aware of the following in case of problems or problems with your Mac, such as displaying the Hatena mark.repeatedly turning on and off the computer
keep charging with a cable
restart one′s Mac over and over again
Decomposition work in a non-clean room
Rebooting and turning off the power repeatedly in the event of symptoms or problems is a very burdensome act for personal computers such as Macs.Unfortunately, it is possible that the situation will deteriorate to an irreversible extent by repeating it when a problem occurs.If you are in trouble, stop and consult a professional before proceeding.
Summarize, get in trouble, and contact a professional restoration/repair service provider.
Although Mac is a relatively less troubling device, be careful as it may be difficult to determine the cause of an error or failure, and it may not be easy to resolve the problem.Mark Hatena (?)Folder) Start by not panicking when it appears.It′s also important to stop when you′re worried even a little bit.The condition often deteriorates just by turning off the power and restarting the computer.If you don′t want to lose important items or stored data on your Mac, the best way is to turn it off.Advanced technology can handle all Mac errors and symptoms.If you want to retrieve or recover data from a Mac, or if you want to recover or repair data from a Mac, the shortcut to solving the problem is to start with a free consultation.